Sr Field Service Engineer

Department: Service, Performance Division

Job Summary

We are seeking a Senior Performance Field Service Engineer/Specialist to lead installation, commissioning, calibration, and optimization of advanced high-performance engines and dynamometer systems. This role targets top-tier engineers with hands-on experience in high-horsepower combustion engines.

The specialist will bridge Service, Engineering, and Sales teams while working directly with elite customers. The role combines field execution, performance optimization ensuring repeatable, high-fidelity results across mechanical, electrical, and control systems.

Essential Functions

  • Commission, calibrate, and optimize high-horsepower combustion on dynamometers and test cells.
  • Perform advanced performance validation, thermal and drivetrain integration analysis, and data-driven system optimization.
  • Provide hands-on troubleshooting for complex engines and control systems (Dynamometer Data Acquisition and control system), including ECU tuning, sensor calibration, and control logic optimization.
  • Collaborate with Engineering to influence design, performance, and integration improvements based on field insights.
  • Deliver structured training and knowledge transfer to customers and OEMs on advanced system operation, maintenance, and calibration best practices.
  • Conduct periodic customer site visits, collect system performance data, identify recurring issues, and propose actionable improvements.
  • Lead technical discussions, recommend performance enhancements, and develop documentation, including technical bulletins, manuals, and calibration SOPs.
  • Execute all field work efficiently with focus on schedule adherence, utilization, and high-quality outcomes.

Knowledge, Skills, and Abilities

  • Extensive knowledge of high-performance engines from performance, powersports, automotive and motorsports industry.
  • Hands-on experience with engine dynos, chassis dynos, data acquisition systems, Superflow, Power Test, or equivalent dynamometers, including advanced calibration, air flow testing and tuning.
  • Strong mechanical, electrical, hydraulic, and control system expertise.
  • Knowledgeable/Proficient with engine management systems (AEM, Motec, Haltech, or equivalent) and ECU/software tuning workflows.
  • Skilled in data acquisition, performance analysis, and system-level diagnostics.
  • Experience troubleshooting and optimizing high-complexity systems in field environments.
  • Knowledgeable/Proficient with ERP/CRM/service platforms and MS Office; ability to adopt new software for data analysis and performance optimization.
  • Strong communication and documentation skills for internal teams and customer interactions.

Preferred Skills

Education and Experience Requirements

  • Bachelor’s degree in mechanical, automotive, or electrical engineering preferred; or equivalent technical experience.
  • 5–10+ years in high-performance engine testing, hybrid/electrified powertrains, or advanced dyno systems.
  • Hands-on experience with ECU tuning, engine calibration, thermal/drivetrain optimization, and performance validation required.
  • Experience in performance, powersports, automotive, or motorsports industries—particularly in high-performance or elite automotive applications—preferred.
  • Valid driver’s license; ability to travel globally 50–70% of the time.

Core Competencies

  • Achievement Focus
    Demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; sets and achieves challenging goals; takes calculated risks to accomplish goals.
  • Business Ethics
    Inspires the trust of others; keeps commitments; treats people with respect; upholds organizational values; works with integrity and ethically.
  • Conflict Resolution
    Confronts difficult situations; encourages open communications; keeps emotions under control; maintains objectivity; uses negotiation skills to resolve conflicts.
  • Dependability
    Commits to doing the best job possible; follows instructions and responds to management direction; keeps commitments; meets attendance and punctuality guidelines; responds to requests for service and assistance; takes responsibility for own actions.
  • Job Knowledge
    Competent in required job skills and knowledge; displays understanding of how job relates to others; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; uses resources effectively.
  • Judgment
    Displays willingness to make decisions; exhibits sound and accurate judgment; includes appropriate people in decision‑making process; makes timely decisions; supports and explains reasoning for decisions.
  • Managing Customer Focus
    Develops new approaches to meeting customer needs; establishes customer service standards; monitors customer satisfaction; promotes customer focus; provides training in customer service delivery.
  • Quality
    Applies feedback to improve performance; demonstrates accuracy and thoroughness; displays commitment to excellence; looks for ways to improve and promote quality; monitors own work to ensure quality.
  • Safety & Security
    Determines appropriate action beyond guidelines; observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.
  • Teamwork
    Balances team and individual responsibilities; contributes to building a positive team spirit; exhibits objectivity and openness to others’ views; gives and welcomes feedback; puts success of team above own interests.

Physical Demands

  • Lift/move up to 75 lbs occasionally; stand, walk, reach, stoop, kneel, crouch, or crawl as required.
  • Close vision for inspection, calibration, and blueprint reading; normal hearing and verbal communication required.

Work Environment

  • Customer labs, performance facilities, and dyno testing environments with moving mechanical parts, electrical sources, fuels, and elevated noise levels.

EEO Statement

The client company and Insperity provide equal employment opportunities to all employees and applicants in all company facilities without regard to race (including hair texture and hairstyles), color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental and/or intellectual disability, age, military status, veteran status (including protected veterans), marital status, registered domestic partner or civil union status, familial status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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